Shamit Khemka – Make your Business More Intelligent with Chatbots

Shamit Khemka, the founder of SynapseIndia, says that chatbots not only help businesses to solve customer queries but also sell products & services intelligently. Businesses that put chatbots instead of human customer service representatives in front of their customers have better chances of making high profits and retain customers.

Bot development and deployment has become a strategic business need of every organization. Over the last few years, chatbots have revolutionized various industries. Whether it is an insurance company or an online retail store or any business, the digital world has become so good for the customers. Their queries are solved by automated chatbots in real-time without making them waiting for their turns.

Multilingual chatbots are the best bet for businesses that want to target customers in each and every country. It allows them to deliver the best customer service in native language. IT companies that hold great expertise of artificial intelligence (AI) and machine learning build exceptional bots. SynapseIndia is one of them.

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