Shamit Khemka, the
founder of SynapseIndia, says that chatbots not only help businesses
to solve customer queries but also sell products & services
intelligently. Businesses that put chatbots instead of human customer
service representatives in front of their customers have better
chances of making high profits and retain customers.
Bot development and deployment has
become a strategic business need of every organization. Over the last
few years, chatbots have revolutionized various industries. Whether
it is an insurance company or an online retail store or any business,
the digital world has become so good for the customers. Their queries
are solved by automated chatbots in real-time without making them
waiting for their turns.
Multilingual chatbots are the best bet
for businesses that want to target customers in each and every
country. It allows them to deliver the best customer service in
native language. IT companies that hold great expertise of artificial
intelligence (AI) and machine learning build exceptional bots.
SynapseIndia is one of them.
For more,Click here :
https://www.youtube.com/watch?v=_sOb6zy0Y6U