Wednesday, 8 August 2018

Shamit Khemka: Doctors/hospitals must remove bad comments by patients


Shamit Khemka believes, doctors/ hospitals must get bad reviews by patients removed with the help of a trusted reputation management company, such as SynapseInteractive, in Europe or elsewhere. People carry out extensive online research when searching for doctors/ hospitals anywhere. 

These people could be your existing patients or family members of your existing/ prospective patients. What if they see negative and bad reviews about you or your hospital when they search for a good doctor/ hospital in the area? They will immediately lost trust in your ability and may never want to consult you or get admitted in your hospital for any health issue they may face. Bad online reviews may result in bad reputation and that may seriously damage your chances of obtaining more patients. In medical profession, and in fact in any profession and life, trust is a huge factor that influence decisions. 

And, if your patient cannot trust you, there is no reason for them to visit your clinic/ hospital or seek any kind of medical help from you.

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